Terms of Use
These Terms of Use (the "Terms") set out the conditions for using the FrameGrab app (the "App") provided by Nexus Inc. (Nexus株式会社) ("we" or "us"). Please read these Terms before using the App. By using the App, you agree to these Terms.
1. Scope
These Terms apply to everyone who uses the App (the "User"). The App may also be downloaded and purchased through Apple App Store or Google Play (the "Stores"), whose terms also apply to those transactions. If you are a minor, please use the App and make purchases with the consent of a parent or guardian.
2. The App
The App lets you create photos from a video you choose, save them to your photo library on your device, and share them through the share function of your operating system. Videos and photos are processed entirely on your device. We do not receive or store your videos or photos. Compatible operating systems and devices are shown on the App's page in the Store.
3. Free Use and Advertising
1. The App is free to download and use.
2. You can save or share your first photo without ads. From the second time, you can save and share until the date on your device changes after you watch a rewarded video ad to the end and we confirm the reward. If you stop watching partway through, you cannot use saving or sharing for that time. If an ad cannot be loaded or played, you can save and share without an ad until the date on your device changes.
3. Whether saving and sharing are available is recorded only on your device and is determined by the date setting on your device.
4. A banner ad is shown on the Settings screen.
5. Depending on ad delivery and your connection, ads may not be shown.
4. FrameGrab Pro and Tip
1. FrameGrab Pro ("Pro") is a paid plan that unlocks additional features of the App. Pro may include removing ads, skipping the rewarded video ad before saving or sharing, customizing the interval between photos, increasing the number of photos that can be created at once, and saving in higher quality. The features included are described on the Pro screen in the App.
2. Pro is available as a yearly plan or a lifetime plan. Prices are shown on the Pro screen and on the purchase confirmation screen of the Store.
3. The yearly plan is an auto-renewing subscription. The charge is made to your Store account when you confirm the purchase, and it renews automatically every year for the same period and is charged again unless you cancel at least 24 hours before the renewal date. You can cancel in your Store account settings. After cancelling, you can use Pro until the end of the period you have already paid for.
4. The lifetime plan is a one-time payment and does not renew automatically.
5. You can restore Pro with "Restore Purchases" on the Pro screen, on another device or after reinstalling the App, if you use the same Store account as the original purchase.
6. When your Pro period ends, the settings you chose remain, but Pro features will operate within the free range.
7. The tip is an optional purchase to support the development and operation of the App. It is charged each time you buy it. A tip does not provide any Pro feature, does not remove ads, and cannot be restored.
5. Payments and Refunds
1. Payment for in-app purchases is made through the Store, using the method the Store specifies.
2. Because digital content cannot be returned, we do not accept cancellations or returns after purchase for reasons such as a change of mind. If you want a refund, request it through the Store's procedure for the purchase. Refund eligibility follows the Store's policies and applicable law.
3. Nothing in these Terms limits any rights you have under applicable law.
6. Your Content and Responsibilities
1. Use only videos and photos that you are lawfully allowed to use, such as videos you recorded yourself or videos for which you have permission from the rights holder.
2. You are responsible for your choices when you save or share photos.
3. The save history is kept only on your device and may be lost if you delete the App, if your device fails, or if its data is erased. We cannot restore it. Please keep important photos in your photo library and back up your device.
7. Prohibited Conduct
You must not:
- violate any law or public order and morals;
- infringe the copyright, portrait or likeness rights, privacy, reputation or other rights or interests of any third party;
- modify or reverse engineer the App (except where permitted by law), or obtain Pro features or advertising rewards by improper means;
- interfere with the operation of the App, its advertising, or the systems that support the App, including the inquiry system; or
- engage in any other conduct similar to the above.
8. Intellectual Property
Rights in the App, including its software, design and text, belong to us or to third parties who have rightfully licensed them to us. You or the relevant rights holders keep all rights in the videos you use and the photos you create with the App. We do not acquire those rights.
9. Disclaimer and Limitation of Liability
We do not guarantee that the App will always work correctly on every device and video, or that it will be free of errors or interruptions.
To the extent permitted by applicable law, we are not liable for damages arising from your use of, or inability to use, the App, except where the damages are caused by our intentional misconduct or gross negligence. Where liability cannot be excluded or limited under applicable law, that law applies.
10. Changes to the App
We may change the App, or temporarily or permanently suspend or end all or part of it, for maintenance, bug fixes, security or other necessary reasons. For changes or endings that affect paid plans, we will handle them in accordance with the terms at the time of sale and applicable law. Where practical, we will notify you in advance in the App.
11. Changes to These Terms
We may change these Terms when necessary. We will post the changed Terms and their effective date in the App or by other appropriate means before they take effect.
12. Privacy
We handle information about users in accordance with our Privacy Policy, which is part of these Terms.
13. Apple and Google
If you obtain the App from Apple App Store, your use is also subject to the Apple Licensed Application End User License Agreement (the standard EULA). If you obtain the App from Google Play, your use is also subject to the Google Play Terms of Service. These Terms are between you and us, not Apple or Google, and neither of them is responsible for the App or its content, except as required by their terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Japan. For any dispute between us and a User relating to the App, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance, unless the mandatory consumer protection laws of your country of residence provide otherwise. If you are a consumer, this does not take away any protection you have under the mandatory laws of your country of residence or your right to bring proceedings in the courts of that country.
Contact
Nexus Inc. (Nexus株式会社)
39-10 Motoyoyogi-cho, Shibuya-ku, Tokyo 151-0062, Japan
Email: contact@nexus-inc.net
Effective date: October 25, 2026